How to use

Sutton Worker – jobs, reports and materials for Sutton Plumbing engineers.

1. Put the app on your phone

iPhone: open this page in Safari → tap Share (square with arrow) → Add to Home Screen → Add.
Android: open it in Chrome → tap ⋮ (top right) → Install app (or Add to Home screen).
From now on open Sutton Worker from the icon on your home screen.

Type your email and tap Send me a code.
Open the email “Your Sutton Worker code” (check Spam the first time) and type the code into the app.
Only people added by the office can sign in. If it says you're not on the team, call the office.

Open the app from the Home Screen icon (on iPhone this is required).
In My jobs tap Turn on notifications → Allow.
You'll get new or changed jobs, tomorrow's jobs every evening, and replies about materials.

Choose the day at the top: Yesterday, Today, Tomorrow, next days.
Tap a job to see the address, the client's phone, the task, materials to bring and access notes.
Open in Maps for directions. Call or Copy number for the client.
When you arrive, tap Start job.

Tap Finish & report when the work is done.
Check the times, tick the checklist, fill in the gas or F-gas record if it shows.
If an appliance is NOT safe to use, choose No, pick the warning notice and describe the defect – the office is alerted.
Write materials used and notes. Tick Extra work or Return visit if needed.
Ask the client to type their name and sign with a finger. Tap Submit report.
The form saves itself as you type – if you get a call or close the app, nothing is lost.

Keep working. Photos and reports are saved on the phone.
An orange bar shows how many are waiting. They send by themselves when signal comes back – just open the app.
If the bar turns red, call the office.

Tap Materials. Write what you need, one item per line – short is fine (e.g. “2 x 15mm elbow, PTFE, condensate pump”).
Choose the job (or Van stock), when you need it and how (collect or deliver to site).
Tap Send request. Open the request to see its status and chat with the office.

Office tab → dashboard: today's jobs, alerts (unsafe gas, extra work, return visits), reports to invoice, orders to approve, hours this week.
Jobs → + Book job to give a job to an engineer. Tap a job → Edit job to change or remove it.
Reports → open one to see photos, checklist, gas/F-gas record and signature → Mark as invoiced.
Orders → open a request: AI turns it into a clean order list with a supplier → check it → Approve & email order (one click opens the email ready to send). Then Mark as ordered.
Team → Add person with name, mobile and email. Switch off access when someone leaves.